RETURN AND EXCHANGE POLICY
We offer returns and exchanges for store credit only. Please contact us for any exchanges regarding alterations.
Items must be unworn and unwashed, and returned within 2-weeks of receipt in their original condition. Customers are responsible for return shipping and we recommend purchasing delivery confirmation or tracking. In the event that you choose to forgo secured tracking, Herbin is not responsible for the package if it is lost or otherwise not received.
Please note that HERBIN CO. does not accept exchanges or store credit for items subject to promotions. All sale items are final.
Products may be exchanged only for a different size and/or color of the same body type, provided the following conditions are met, and subject to product availability:
- You may only exchange an UNUSED, READY TO WEAR hat;
- You may only exchange a hat that Herbin Co., LLC deems eligible for exchange based on the circumstances;
- You may only submit one exchange request per product; and
- Must meet all of the conditions required under Section 1 hereof.
Product exchanges must be requested within twenty (20) days after receipt of the product(s), by completing and submitting a return request to
Herbin Co., LLC through our email firstname.lastname@example.org. The product(s) to be replaced must be returned in accordance with Section 2 within twenty (20) days after receipt of the product(s), and must be in the same condition in which they were received, unused and unworn in their original packaging. Products to be exchanged that are part of the same order must be returned to the Vendor in a single shipment, and the Vendor reserves the right to refuse processing exchanges of products that are part of the same order which are shipped at different times.
ACCEPTANCE OR REJECTION OF EXCHANGE
If all conditions for exchange are met, The Vendor will inspect the product(s) to ensure the exchange conditions are met, and will verify the availability of the replacement product(s) in the size and/or color requested.
If the exchange conditions are met and the selected product(s) are available, the Vendor will ship the replacement product(s), at its cost, within thirty (30) business days after receipt and inspection of the product(s). If the selected replacement product(s) are not available, the Vendor will not process your exchange. No customs and import duties, delivery shipping costs, or other fees associated with the exchange of products will be refunded.
When exchanging a product, if the price of the purchased product is lower or higher than the chosen replacement product, you will not be required to pay the relative price difference and will not be entitled to any refund.
If you have not met the exchange conditions, the Vendor will notify you by email that the exchange will not be processed, and your merchandise will be shipped back to you. If you refuse said delivery, the Vendor reserves the right to retain the product(s) and the amount paid for the purchase of the product(s).
WE OFFER NO REFUNDS ON ANY PRODUCTS ON THIS SITE. ALL PRODUCTS ARE NON-REFUNDABLE.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
PROVIDER MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE PRODUCTS INCLUDED ON THE SITE NOR AS TO THE MERCHANDISE BEING SOLD TO YOU. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, PROVIDER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT, AND THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION OF THE MERCHANDISE CONTAINED ON OUR ORDER CONFIRMATION. PROVIDER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Provider shall not be liable for any delay or failure in performance caused by circumstances beyond its reasonable control.
Welcome to our website www.herbin.co (the Website).
For Herbin, your privacy and the safety of your personal data are very important; therefore, we gather and manage your personal data with the utmost care, taking measures to ensure its safety. Below, you will find the most important information on the treatment by Herbin of your personal data, in relation to your navigation on www.herbin.co and the use of the services offered. Some services may be subject to specific legal terms, in which case we shall provide you with all the appropriate information.
WHO IS THE HOLDER?
Below is the main information on the processing of your personal data performed by Herbin Co., LLC with headquarters at 238 Walker St SW Unit 13, Atlanta, GA, as Data Controller.
For any clarification, questions or requirements related to your privacy and the processing of your personal data, you can contact us at any time by sending a request to our email email@example.com, or by writing to the address of the Herbin store.
WHAT DATA DO WE PROCESS AND WHY?
The personal data that Herbin collects is that provided by you to us when finalizing an order and purchasing goods, and those that we collect as you browse or use the services offered by Herbin.co. Herbin can collect data about you, such as personal details like name and surname, shipping and billing address, browsing data and your purchase habits.
Your Personal Data will be processed for the following purposes:
- conclude and execute the purchase contract for the articles offered on Herbin.co;
- provide you with Herbin.co services such as subscription for the newsletter;
- allow the registration on the Site and the use of services reserved for registered users;
- manage your requests with our team for Customer service and care.
In the aforementioned cases, the processing of your personal data is legitimate as it is necessary to execute a contract with you or to provide you with the service you have specifically requested.
Only with your prior consent, we process your personal data to:
- perform commercial and promotional communication activities;
- customize the Site based on your interests.
WHO WILL PROCESS YOUR DATA?
Your personal data is processed by duly trained staff of our Company and other Group companies, and, for organizational and functional needs related to the provision of services on Herbin.co, by our providers. The latter have been assessed and chosen by Herbin Store their proven reliability and competence. Some of these subjects may be based in non-EU countries and, in these cases, the transfer of your personal data to these countries is performed in compliance with the guarantees provided by law.
HOW LONG DO WE KEEP YOUR DATA?
We keep your personal data for a limited period of time, depending on the purpose for which it was collected, at the end of which your personal data will be deleted or otherwise rendered anonymous in an irreversible way. The retention period is different depending on the purpose of the processing: For example, the data collected during the purchase of goods on Herbin.co are processed until the conclusion of all administrative and accounting formalities, and is, therefore, stored in accordance with local tax legislation (ten years); those used to send our newsletter are kept until you ask to stop receiving it.
WHAT ARE YOUR RIGHTS?
At any time, depending on the specific treatment, you can: Withdraw your consent to data processing; know what are your personal data in our possession, their origin and how they are used; request the update, correction or integration as well, in the cases provided for by the current provisions, the cancellation, the limitation of treatment or oppose to their treatment. If you believe that the processing of your personal data has been carried out illegitimately, you can file a complaint with one of the supervisory authorities responsible for compliance with the rules on personal data protection.
This policy may undergo changes and additions over time, so we invite you to periodically review its contents. Where possible, we will try to inform you promptly of any changes made.